Helping a Finnish rental agency locate riders and support them in challenging conditions.
Finland has over 20,000 km of marked snowmobile routes circulating from the South all the way to the tundras of Lapland. In this perfect setting, hundreds of small companies specialize in snowmobile rentals and organizing snowmobile safaris. Typical clientele ranges from Finnish snowmobile enthusiasts renting snowmobiles a few times a year to foreign tourists visiting Finland, eager to try out snowmobiling adventures.
All snowmobile routes are marked on a map and a more detailed local route map is provided as well with the snowmobile rental. However, northern Finland has vast inhabited areas in which snowmobile renters get lost on a regular basis, or even have technical (or user-related) problems with the snowmobile.
If you know anything about Lapland, you know that with all its beauty it can quickly turn into what you could even describe a hostile environment. Sun sets early and the darkness may catch you by surprise, especially with nobody around for kilometers. Temperatures dropping beyond -30 degrees Celsius is perfectly normal.
THE CHALLENGE
- Common occurrences: Rental agencies receive calls from distressed renters asking for help and directions.
- Limitations of phone calls: Difficult to help when callers are lost or stranded as there are no roads or landmarks for reference points, especially in dark conditions and dropping temperatures.
- Potential dangers: Emergencies can escalate quickly as it’s difficult to send help to an unknown location.
TRAMIGO SOLUTION
A Finnish rental agency prioritizes customer safety on snowmobile safaris in northern Finland. By equipping its fleet of 20 rental snowmobiles with Tramigo tracking solutions, the agency can easily monitor the location of each vehicle and its riders. The rugged hardware, housed in a protective case, ensures reliable operation even in the most extreme weather conditions.
BENEFITS
- Real-time location tracking.
- Emergency response in case of a breakdown, injury, or loss.
- Enhanced customer service.
- Peace of mind with risk management.