Reliable Push-to-Talk communication helps teams in the DRC and Ghana stay connected, improve coordination and reduce communication costs.
G4S is a global security company, with Tramigo supporting its operations in markets including the Democratic Republic of Congo (DRC), Ghana and Kenya. In the DRC, G4S serves clients across telecommunications, mining, banking, embassies, NGOs and government. In Ghana, it provides flexible, cost-effective security solutions tailored to clients’ needs, with a focus on efficient resource management.
THE CHALLENGE
- Limited Coverage: Poor communication due to limited network coverage in certain areas.
- High cost of data plans: Unsustainable costs associated with high data plans especially when moving cross-border.
TRAMIGO SOLUTION
G4S adopted Tramigo’s Mission-Critical Push-to-Talk (MCPTT) solution to address communication challenges in the DRC and Ghana. By combining MCPTT-1 devices with Tramigo software, the company strengthened its communication infrastructure and supported more reliable team coordination.
ACHIEVEMENTS
- Improved productivity: Clear audio helped teams communicate effectively, even in remote locations.
- Enhanced connectivity: More reliable communication kept teams connected in areas with limited network coverage.
- Reduced communication costs: Lower data costs supported more efficient and sustainable operations as compared to traditional devices.
- Effortless team management: Better coordination strengthened security operations and made teams easier to manage.