Tramigo Mission Critical Fleet Management FAQ

• What does Tramigo’s mission critical fleet management mean?
• We offer the strongest combination of hardware, software and connectivity for challenging environments where high reliability and fast operating times are needed.
• What reports can I get from the Tramigo system?
• You can get customized reports on preferred intervals (for example daily, weekly) in various formats (for example PDF, Excel) which can be viewed on the system or received directly to your email.
• I am using ERP for our internal data and process handling, can I integrate Tramigo data to it?
• Yes. We offer latest REST API interfaces which can be used to integrate tracking and vehicle data to any system. We can also share our device protocol for getting the direct GPRS data.
• How much maintenance do the Tramigo devices need?
• The device warranty is up to 2 years and devices have been operational for up to 5-10 years. If our back-up battery is used, it can be replaced during annual vehicle maintenance but this is not mandatory.
• Can I store the data locally on my server?
• Yes, apart from our plug’n’play Tramigo Cloud solution we also offer a completely independent M1Fleet Enterprise solution which can be installed in your server. This allows you full control to the system also on backend and server level.
• How is Tramigo data communication secured?
• All Tramigo data traffic is highly encrypted between devices and users.
• We need high mission critical operational capability and internet connectivity is not always available, can Tramigo offer solution for us?
• Yes. M1Fleet Enterprise is self-hosted solution which can be installed by the customer. It can be used also without internet and is recommended for harsh and special environment requirements.
• Does Tramigo solution allow me to locate my fleet at any given moment?
• Yes. You can check the location of your vehicle at any given time using either our mobile application or web application.
• Can I use the OBD Premium for my fleet?
• Yes, you can use the OBD Premium for your trucks, but we recommend using the T23 Fleet Security Pro based on the range of accessories available for customising your set up.
• How can I immobilize my truck?
• You can immobilize your truck offline via SMS or online via our in-house software.
• Are there additional data cost if my truck drives to another country?
• Tramigo Connectivity automatically connects to the best possible local network in the country you are driving to without any additional cost implication.
• What is Tramigo Landmark Data (TLD)?
• Tramigo Landmark Data (TLD) is a comprehensive set of geographical locations pre-programmed on the Tramigo device (e.g. the Eiffel Tower or the Taj Mahal), enabling the device to report its position using known landmarks on top of coordinates. Tramigo TLD Landmarks provide an easy to understand landmark reference point in addition to geo cordinates, to communicate vehicle, equipment or staff location. Users can easily define custom landmarks e.g. the company office, a preferred gas station, charging station or any other kind of point of interests you may consider significant in relation to tracking the movement of your assets.
• Are Tramigo landmarks available for my country?
• Tramigo landmarks are available for every country in the world.
• How much do the Tramigo solutions cost?
• Tramigo solutions are designed based on individual customers business requirements. You can contact Tramigo sales support and communicate your requirements to get a detailed quotation.