Privacy & Data collection at Tramigo.com

Below you will find both our Cookie Declaration and Privacy Policy.
Please use the buttons provided to navigate directly to the relevant section.

Data collection policies at Tramigo.com

Privacy policies at Tramigo.com

Privacy Policy at Tramigo.com

Executive Summary:

Tramigo values your privacy and takes data security seriously. This summary highlights key aspects of how we manage your personal data. For complete details, please refer to the full policy below:

• We collect and process personal data (e.g., contact details, location, usage data) strictly for delivering and improving our IoT solutions and services.
• Your data is securely stored primarily on servers within the European Union (EU) and may be transferred internationally using approved safeguards such as Standard Contractual Clauses (SCCs).
• Corporate clients may opt to store data on their own servers upon agreement.
• Your data is never sold. Limited sharing occurs only to deliver our services or as required by law.
• You have clear rights under data protection regulations (GDPR), including access, correction, deletion, portability, and objection.
• Security breaches are swiftly managed with immediate communication to affected individuals.

Full Privacy Policy:

Introduction:
Tramigo Ltd. (“Tramigo”, “we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal data. By using Tramigo services, including our mobile apps, hardware devices, and SaaS platforms, you accept the practices described in this policy.

Information We Collect:

We may collect:

• Personal Details: Name, email address, phone number, shipping/billing address.
• Location Data: GPS coordinates and location information from Tramigo devices and mobile apps.
• Technical Data: IP address, browser type, device information, cookies, and other similar data.
• Usage Data: How you use our services, including application interactions and preferences.

How We Use Your Information:

We process your data to:

• Provide, maintain, and improve our IoT solutions (e.g., Fleet Management, AI-powered Dashcams, Push-To-Talk services).
• Manage customer relationships, including support services.
• Ensure security, prevent fraud, and maintain compliance with legal obligations.
• Communicate with you regarding our services, updates, security notices, and promotional information, subject to your preferences.

Legal Basis for Processing (GDPR):

We rely on the following legal bases to process your personal data:

• Contractual Necessity: Essential data for providing Tramigo services.
• Consent: Explicit consent provided by users for specific purposes (e.g., marketing).
• Legitimate Interests: Data processing necessary for Tramigo’s operational efficiency, security, and service enhancement.

Data Sharing and Transfers:

Your personal data is stored primarily on servers located within the European Union (EU). If data is transferred internationally outside the EU, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission are in place. Corporate users may request and agree in advance to store data on their servers. We do not sell personal data. Data may be shared only with trusted third parties (such as hosting providers or analytics services) necessary to deliver our services, or when legally mandated.

Your Privacy Rights:

Under GDPR, you have rights to:

• Access and obtain a copy of your personal data.
• Request rectification of inaccurate data.
• Request deletion or restriction of your data.
• Object to data processing or request data portability.
• Withdraw consent for data processing at any time.

To exercise these rights, please contact us at: legal@tramigo.com.

Data Security and Breach Response:

We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. If a data breach occurs, we will notify affected individuals promptly and cooperate fully with relevant authorities.

Data Retention:

Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer required, data is securely deleted or anonymized.

Children’s Privacy:

Our services are not intended for individuals under 13. We do not knowingly collect data from minors. If we become aware that data from a minor under 13 has been collected, we will promptly delete it.

Policy Updates and Contact Information:

We may periodically update this policy. Changes become effective upon posting. For questions or concerns about this policy or your data, please contact us at legal@tramigo.com.

Thank you for trusting Tramigo.